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4-star hotel Check-in 16:00 · Check-out 12:00

DoubleTree by Hilton Hotel Grand Rapids Airport

Comfortable 3.9-star hotel in Grand Rapids offering free airport shuttle, indoor pool, restaurant, and LGBTQ+ friendly atmosphere. Close to museums and gardens.

4747 28th St SE, Grand Rapids, MI 49512, United States View on map
7.8/10
Good Based on 1636 recent guest reviews
What recent guests emphasize

Balanced comfort near Grand Rapids Airport

Recent guests highlight convenient airport access, clean rooms, and friendly staff, while noting some limitations in amenities and occasional noise issues.

Guests often praise

  • Convenient free shuttle service to and from Grand Rapids Airport, easily identifiable by the cookie logo.
  • Clean and comfortable rooms with attentive and friendly staff.
  • Welcoming atmosphere with a popular chocolate chip cookie at check-in.
  • On-site restaurant, Ganders, offering good food and service with outdoor seating options.
  • Quiet environment appreciated by many, especially compared to previous management periods.

Worth knowing

  • Some guests mention a mild mildew smell in some areas of the hotel and rooms.
  • Limited in-room amenities noted, such as absence of microwaves and fridges in certain rooms.
  • Noise from hallways and neighboring rooms reported occasionally despite quiet overall.
  • Restaurant prices are considered somewhat high with limited menu options.
  • Parking and handicap accessibility have been criticized for poor proximity and elevator speed.

Best for

  • Travelers needing quick and easy airport access with complimentary shuttle service.
  • Visitors seeking clean, comfortable accommodations with a friendly and helpful staff.
  • Guests who appreciate on-site dining and relaxed outdoor seating areas.
  • LGBTQ+ friendly travelers looking for inclusive lodging in the Grand Rapids area.
  • Business travelers valuing a quieter, more professional environment compared to past years.
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About this property

Welcome to DoubleTree by Hilton Hotel Grand Rapids Airport

Located just minutes from Gerald R. Ford International Airport, DoubleTree by Hilton Hotel Grand Rapids Airport offers contemporary accommodations with convenient access to local attractions. Guests will find a leafy suburban setting near malls along 28th Street SE and natural areas like the Calvin Ecosystem Preserve, making it suitable for visitors looking to combine business with leisure.

The hotel features practical amenities including a complimentary airport shuttle, free Wi-Fi, an indoor pool, and an onsite restaurant named Ganders | Restaurant & Lounge, which receives generally positive reviews for its American cuisine and casual atmosphere. This location is also recognized for being LGBTQ+ friendly, welcoming a diverse range of guests.

Guest feedback highlights a clean and comfortable environment with friendly service and the signature warm cookie at check-in. However, some reviews mention occasional issues such as noise from neighboring rooms, the absence of in-room microwaves and fridges, and areas of the hotel that could benefit from updated maintenance.

With check-in starting at 4 PM and check-out by noon, the hotel appeals mostly to travelers seeking easy airport access and a quiet stay. Nearby cultural sites include Frederik Meijer Gardens & Sculpture Park and the Grand Rapids Art Museum, offering additional points of interest for those who plan to explore the area beyond business or transit needs.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

RH
Robert Hobgood Apr 06, 2026
10

I stayed here in December of 2021 because I was getting a flight out of Grand Rapids airport the next afternoon. Considering it's one of the closest hotels 2 the airport, I got a good deal on the room. The chocolate chip cookie I got at check in was great!

BH
B H Apr 05, 2026
8.0

Room would have been 4 stars but no fridge took it down. But this place looks better on the inside then the outside. But I always stay at double trees when we travel. Gd cookies

TD
Timothy Duhamel-Lockwood Mar 24, 2026
10

It certainly is a better day that Spire Hospitality is out with their terrible management and quality leadership is now back!! Cleaner, quieter, back to more business oriented guests from my last stay a year ago where when i previously complained about the all out parties two doors down and was told that they no longer cater to business people and all are welcome. 330am?? Was my response and i had to pull teeth to get comped for my inconvenience. The previous gm words yes and she was not interested in quiet during those set hours only revenue. Thanks for the change!!

TK
tomato killa Feb 02, 2026
10

Good room, very quiet. Seems to be a bit of a mildew smell throughout hotel and in room. Breakfast buffet was good, great service, thanks.

JB
Joyce Byrd Jan 28, 2026
10

We only parked to be dropped off at the airport. Our driver was kind and helpful. Thank you for allowing this service to and from the airport.

JK
Jessica Kuncaitis Jan 03, 2026
10

The hotel was top notch. Rooms were beautiful and clean, staff was friendly, and location was close to a lot of restaurants. The outdoor seating / firepit area was a nice touch. The in-house hotel was a delight too, gander. I would stay again!

BS
Ben S Dec 28, 2025
8.0

The free shuttle to and from the airport is awesome. The shuttle also has a giant cookie on the back which makes it easy to identify when leaving the airport. Staff were all very kind. The rooms themselves were clean and the bed was comfy. I only wish there were a few more amenities, such as microwaves in rooms and coin laundry.

JP
jerry piper Dec 26, 2025
8.0

Was good except food prices were a bit high at restaurant. Very limited options. Very poor type parking for closeness for handicap. Elevator is very very slow and rooms did not keep hallway or other rooms noise out.

Location & neighborhood

Where you'll find DoubleTree by Hilton Hotel Grand Rapids Airport

Grand Rapids, Michigan, USA

Leafy suburb with wildlife at Calvin Ecosystem Preserve, malls on 28th Street SE & varied dining.

  • 28th/Acquest (WB) 13 min Walk
  • Acquest/28th (EB) 14 min Walk
  • Gerald R. Ford International Airport 10 min Car · 37 min Transit
  • Capital Region International Airport 52 min Car · 3 hr 22 Transit
  • Kalamazoo/Battle Creek International Airport 1 hr 2 Car · 3 hr 14 Transit
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in Michigan. Distances are rough real-world times, not straight-line.

Frederik Meijer Gardens & Sculpture Park 14,304 reviews

Frederik Meijer Gardens & Sculpture Park

1000 E Beltline Ave NE, Grand Rapids, MI 49525, United States

4.8 · Botanical Garden
Grand Rapids Art Museum 1,864 reviews

Grand Rapids Art Museum

101 Monroe Center St NW, Grand Rapids, MI 49503, United States

4.6 · Art Museum
Grand Rapids Public Museum 6,449 reviews

Grand Rapids Public Museum

272 Pearl St NW, Grand Rapids, MI 49504, United States

4.7 · Museum
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